|
F. A. Q. - Frequently asked Questions Our products may be purchased, either in person or by telephone, from any of our group outlets around Australia. Credit cards accepted & delivery is available. How much are freight & packing charges if delivery is required ?
Generally we can deliver available goods within 3 working days locally and 5 working days interstate. What do I do if my order is damaged in delivery ? In the unlikely event your purchase is damaged in transit we will send you a "no charge" replacement, freight free. Please note you may need to provide evidence of the damage. e.g. Digital photos. Please contact the outlet of purchase before returning any goods. Do you have any printed catalogues ? Yes, you can pick up a printed catalogue at your nearest outlet. You can also save or print a * PDF catalogue from our products page. * Printable digital file Do you offer any discount for large purchases ? Yes we do, please check with your nearest outlet. Do you offer discounts for advance orders (if stock is unavailable) ? If you are prepared to place a deposit on your order and wait for it to arrive, many outlets will offer you a discount for your patience. Please enquire. Do you offer discounts to senior citizens ? Yes indeed ! Please enquire. Yes, many of our direct outlets can also supply wholesale, please enquire. Yes, we appreciate those who recommend our products and like to assist in any way possible. |
|
FAQ
|
